The study assessed the benefits and challenges associated with the use of e-extension tools in addressing information gaps on postharvest loss management in Kano state, Nigeria. Data were collected from 55 vegetable farmers selected through a random sampling procedure using structured questionnaire and augmented by FGD. The analysis involved the use of descriptive statistics and correlation techniques. For socioeconomics, results revealed that 52.7% of the vegetable farmers were within the age of 31-40 years with a mean age of 38 years. Vegetable farming was male dominated (100%) with 72.7% of the farmers being married. A high percentage had non-formal education (61.8%), mean farming experience of 14 years and with an average income of ₦305,800pa. 89.1% of the farmers stressed poorly extension service delivery. The findings further revealed that (58.2%) of the farmers expressed very low satisfaction regarding the postharvest management information and technologies availability. The information and technology needed as expressed by 31.7% of the farmers was storage facilities. Mobile phones were the highest and the most utilized electronic media or tools by the majority (85.5%) of farmers. The most perceived benefit of e-extension where cutting cost in seeking postharvest information (x̅= 3.71), linkages (x̅=3.71), provision of reliable of market information (x̅=3.49), fast information sharing and delivery (x̅ =3.31) and provision of information (through exposure to postharvest technologies and specialized training (x̅= 3.27). The major challenges as by majority of the vegetable farmers on e-extension were new knowledge and skills (x̅ =4.71), network problems and poor infrastructural development (x̅ = 4.44), and inadequate technical advice on how to use the technologies (x̅ = 4.27). The study also found a significant correlation between age, farm size, and annual income of vegetable farmers with the information needs. It is therefore recommended that governmental agencies saddled with the responsibilities of postharvest research and value addition technologies such as NSPRI, NAERLS among others should establish e-extension approaches to facilitate information needs on postharvest management and government should support in the provision of adequate internet facilities in rural areas.